Understory: the Official Blog of RAN

Weyerhaeuser Gives RAN a Webcam!

Weyerhaeuser, by way of its iLevel brand, has been broadcasting the construction of a new house in Reedley, CA live over the Web.

Quick background: In northwestern Ontario’s stretch of boreal forest, Weyerhaeuser owns and operates a major mill which obtains wood from the traditional territory of the Grassy Narrows First Nation. The community has not consented to logging on their territory and has backed a moratorium but lacks the ability to enforce it.

So we sent two our finest out to Weyerhaeuser’s construction site to use a bit of their own technology against them. Annie and Adrian found the site yesterday and deployed a large banner reading “Wake up Weyerhaeuser; American Dream Home, Native Nightmare” directly in front of the company’s auotmated webcam.

Ten minutes later, the image made it to Weyerhaeuser’s site.

Banner deployed on iLevel site

But why stop there?

Back at home base, we noticed a great feature of the site, an archive:

But it’s password protected:

Luckily, our folks are a bit smarter than their folks:

More »

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RAN Grassroots Confronts “new push for authenticity by companies”

As promised, General Motors hosted a live webchat to address “corporate greenwashing” for RAN supporters yesterday.

The Detroit News covered the event, featuring GM executive Brent Dewar “answering” questions from more than 65 RAN supporters (I use scare quotes because of the large number of questions he ignored and the indirect responses he gave to the most pointed inquiries).

The article quotes Clay Voorhes, an assistant professor of marketing at Michigan State University saying that the effort by GM is “part of a new push for authenticity by companies.”

Of course, it would be more accurate to describe it as a “push for the appearance of authenticity” because the corporate world isn’t really trying to genuinely communicate in an honest way with people. Instead, they believe that if people think a particular corporation is more “genuine” or “authentic” then those people will buy more of whatever the corporation is selling.

Nonetheless, I think it is important for us to recognize that the meme of “authenticity” is taking hold in corporate marketing.

GreenwashingWhat I loved about this series of actions connected to gmnext.com, was that RAN supporters stood up, together, to challenge that meme. They sent a very clear message to the company that people aren’t just going to accept declarations of “authenticity” by corporations without serious actions and commitments on the corporation’s part behind those declarations.

Otherwise, we’re going to call it like we see it. And what we see is more corporate greenwashing.

On that note, I’ll wrap up by sharing my other favorite part of this whole experience. I don’t think I’ve ever actually seen a giant company use the term “greenwashing” in their own marketing. But, when I went to the chat, there it was. Looks like we won the framing battle on this one.

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UPDATE: GM Responds to RAN Activists!

Last week I told you that RAN supporters shut down interactive features on General Motor’s new greenwashing website, gmnext.com.

We posted pictures of student activists at the Detroit auto show protesting automakers on the site and thousands of RAN supporters flooded GM with comments supporting the students and asking the giant automaker to take real steps, not just greenwashing PR, on climate and green jobs.

Within a matter of hours GM shut down comments on the site.

Then, Christopher Barger, Director of Global Communications Technology for GM, came to our blog and wrote that they turned of the interactive features because “‘dialogue’ does not mean ‘open to demagogues.’” One of his employees–who it seems didn’t realize that her IP address identified her as part of the GM PR machine–going by the name “betty” also commented on our blog and started a lively conversation.

I know, hilarious.

Anyhow, Mr Barger also promised that they “are planning to have an open forum — possibly even a series of them – in the coming weeks where we will address green jobs, the quest for 100 mpg cars and other pressing environmental issues.”

Well, to give him credit, GM has announced the first of those forums.

Mr. Barger left a note on our blog and everyone who left a comment on the site got an email today announcing that:

“GM executive Brent Dewar will be on hand to answer your questions about GM’s environmental policies and initiatives. The chat will take place Wednesday, February 6 from noon to 1 p.m. EST. To access the chat, go to http://www.gmnext.com/LiveChat.aspx and register with your e-mail address. On the day of the chat, click the “Enter Chat” button and join the conversation.”

Great! Let’s ask some questions! I’ll be in the chat and I hope to see lots of RAN supporters there asking GM why they are doing so little about global warming, green jobs and social justice.

Don’t expect a lot of candor or honesty, we are, afterall, dealing with the PR apparatus of one of the biggest corporations in the world. Instead, I expect more of the same–greenwashing slogans and little real action.

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RAN Supporters Shut Down GM Greenwashing Site!

Last week RAN supports shut down one of the biggest and most ambitious online corporate greenwashing campaigns.

To mark its 100th anniversary two weeks ago, General Motors launched a new interactive website, gmnext, where the public was encouraged to submit photos, videos and comments in order to help the company answer questions like “how should GM best address global energy issues we’ll face for the next 100 years?”

Yeah, it’s typical corporate greenwashing, but with a new “web 2.0″ spin where the company pretends to care what the public thinks.

So last week we posted photos on the site of student activists in Michigan protesting at the Detroit auto show. Then we asked our supporters to go comment on the site and tell GM what the public really thinks about how the automakers should address global warming and energy issues.

GM’s response? They turned off public comments.

So much for the fancy interactive that GM Vice Chairman Bob Lutz said “encourages open and honest interaction.”

I guess it wasn’t really public discussion the company wanted. Big surprise.

One of GM’s PR flacks claimed that they were shutting off the interactive features because “we have no intention of letting a vocal set of activists highjack the conversation with invective and dogmatic misinformation.”

What were these comments filled with “invective and dogmatic misinformation” actually like?

“GM needs to stop thinking of “green” as an advertising term and nothing more. Really committing to better gas mileage and alternative fuels–NOT including ethanol, which is not environmentally sound–will be better publicity for you than mere sloganeering.”

“Since the most famous quote from Ioccoca, “How much clean air do we really need?”, the auto industry has let the public down. Most citizens believe that the auto industry has it’s hands in the oil pockets as well. Whether that is true or not, we will never know. What we do know is that the “green” options are simply not good enough. We don’t wish to see the auto industry pat themselves on the back for what we perceive as a poor job. It is just not good enough yet. This group pushes so that the industry doesn’t stop working on it. No pats are deserved yet. Cutting emissions is great, but we want better. So less patting on the back and more work is what they want.. I have to fully agree. What the production of these batteries do to the enviroment is disgusting. We have a long way to go. No kudo’s until this job is done and done responsibly. Ethanol is not a solution either. It takes just as much energy to produce as oil.. so where is the benefit, and now people are starving due to the lack of corn. Iceland uses meat that is unconsumable. Why are we not? A better job has been done by other countries.. step up to the world plate please and stop patting..”

Sounds less like dogma than clear well-reasoned comments by people who care.

Of course, GM is shutting down the interactive features of their new marketing campaign because the comments they got aren’t in line with their branding, not because they are inaccurate, mean-spirited, or dogmatic.

My take: I think that as more and more companies move towards trying to use fake “web 2.0″ “interactive” features to promote their greenwashing, we’re going to keep on them and show through our actions that the public isn’t going to let them get away with anything short of real action. Greenwashing on the web isn’t going to be easy for them.

So I say thank you to everyone who helped shut down one of the biggest greenwashing campaigns by one of the most powerful corporations on earth.

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